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Q: I have newly installed the phproject and I see that some functions \(new project\) is missing and there are some coumns in the list view missing
A: It's not a\
bug, it's a feature: normal users do not have the rightto create new projects and they also see only a limited numberof properties of a project \(e.g. they are not allowed to see thehow many hours already ae booked on this project\)
>>>
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(l)Tj
/T1_1 1 Tf
( )Tj
0 0 1 rg
10 0 0 10 53 449.63783 Tm
(Where can I assign requests?)Tj
0 0 0 rg
( )Tj
/T1_2 1 Tf
5 0 0 5 42.095 435.63783 Tm
(l)Tj
/T1_1 1 Tf
( )Tj
0 0 1 rg
10 0 0 10 53 435.63783 Tm
(Why do some pending requests do not show up in the 'Show Queue' list?)Tj
0 0 0 rg
( )Tj
/T1_3 1 Tf
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(File manager)Tj
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(l)Tj
/T1_1 1 Tf
( )Tj
0 0 1 rg
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(My system administator enabled the file versioning but where do I see th\
e version number?)Tj
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( )Tj
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(How can I lock files?)Tj
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( )Tj
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(Chat)Tj
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(l)Tj
/T1_1 1 Tf
( )Tj
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(Is it possible to save a chat session?)Tj
0 0 0 rg
( )Tj
/T1_3 1 Tf
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(Forum)Tj
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(l)Tj
/T1_1 1 Tf
( )Tj
0 0 1 rg
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(I want to notifay all members of my group about my posting - is there an\
option for this?)Tj
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(l)Tj
/T1_1 1 Tf
( )Tj
0 0 1 rg
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(Is it possible to get a notification on each comment on my posting?)Tj
0 0 0 rg
( )Tj
/T1_3 1 Tf
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(Miscelleanous)Tj
/T1_2 1 Tf
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(l)Tj
/T1_1 1 Tf
( )Tj
0 0 1 rg
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(I want to use PHProjekt with the hungarian language\(or any other langua\
ge with a non-latin character set\) but I only get )Tj
T*
(unreadable characters on the screen - di you really activated iso-8859-2\
instead of iso-8859-1?)Tj
0 0 0 rg
( )Tj
/T1_2 1 Tf
5 0 0 5 42.095 104.43784 Tm
(l)Tj
/T1_1 1 Tf
( )Tj
0 0 1 rg
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(I love the system is working great need to to modify project fields to u\
se different naming scheme. How can i do this?)Tj
0 0 0 rg
( )Tj
/T1_3 1 Tf
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(Q:)Tj
/T1_1 1 Tf
( I have an error when I confirm my worktimetable. PHProjekt works on a L\
AMP Server. I made the )Tj
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(worktimetable settings and is show correctly. But the error appers ever \
when I confirm it)Tj
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0 -1.2 TD
(A:)Tj
/T1_1 1 Tf
( Yes - this message appears when an entry on this day is missing, e.g. w\
hen you clicked 'out of office' )Tj
T*
(but did not click 'back to office' or if the time for 'out of office' is\
bigger than the end time on this day.)Tj
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0 0 0 rg
/T1_2 1 Tf
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(Q:)Tj
/T1_1 1 Tf
( How can I search for an event?)Tj
/T1_2 1 Tf
T*
(A:)Tj
/T1_1 1 Tf
( Klick on the link 'event list' and use the filter in the navigationbar.\
don't forget to select 'all events' to )Tj
T*
(receive past events as well.)Tj
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(up)Tj
0 0 0 rg
/T1_2 1 Tf
12.5 0 0 12.5 13 612.0473 Tm
(Q:)Tj
/T1_1 1 Tf
( On my timeline, the Gif are stating at the good date but all stop at th\
e end of the last month choose in )Tj
T*
(the timeline form.)Tj
/T1_2 1 Tf
T*
(A:)Tj
/T1_1 1 Tf
( You can chosse the start and end month in the navigation bar on this pa\
ge. choose an end date )Tj
T*
(which is behind the last project.)Tj
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(up)Tj
0 0 0 rg
/T1_2 1 Tf
12.5 0 0 12.5 13 525.5473 Tm
(Q:)Tj
/T1_1 1 Tf
(I've installed PHProjekt in a new server I have and i seemed that all wo\
rked fine during the )Tj
T*
(installation. But, when I try to load index.php, it goes directly to the\
calendar page without showing the )Tj
T*
(login page. What could be wrong?)Tj
/T1_2 1 Tf
T*
(A:)Tj
/T1_1 1 Tf
T*
(- You call the index page like this: index.php?loginstring=xyz&user_pw=x\
yz, then you are able to access )Tj
T*
(directly)Tj
T*
(- You did not logout - this is the button ">>" at the right side in the \
navigation bar.)Tj
T*
(- If you close all browser windows, then you should be able to login aga\
in.)Tj
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(up)Tj
0 0 0 rg
/T1_2 1 Tf
12.5 0 0 12.5 13 379.0473 Tm
(Q:)Tj
/T1_1 1 Tf
( If a user adds a signature to a mail the address is: Name.Name@localhos\
t.localdomain)Tj
/T1_2 1 Tf
T*
(A:)Tj
/T1_1 1 Tf
( The form that a user enters the information for a signature has two lin\
es and a text box. The first line )Tj
T*
(is for a name, the second is sender -- our users were putting name in bo\
th - the second should be the )Tj
T*
(users email address. Making this change has corrected the address that i\
s shown to the person the mail )Tj
T*
(is sent to.)Tj
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(up)Tj
0 0 0 rg
/T1_2 1 Tf
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(Q:)Tj
/T1_1 1 Tf
( Is there a way to change the project status percentage? )Tj
/T1_2 1 Tf
T*
(A:)Tj
/T1_1 1 Tf
( Only possible for project leaders.)Tj
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(up)Tj
0 0 0 rg
/T1_2 1 Tf
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(Q:)Tj
/T1_1 1 Tf
(How can i assign working days to several projects?)Tj
/T1_2 1 Tf
T*
(A:)Tj
/T1_1 1 Tf
(1. project must be active)Tj
T*
(2. start and end day must include the mentioned day)Tj
T*
(3. user has to be a participant of this project)Tj
T*
(4. the timecard of this day has to show an entry)Tj
T*
(\(4. does not apply if $projects in config.inc.php is set to 3\))Tj
T*
(Now the project appears on the left side in the timecard module)Tj
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0 0 0 rg
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( )Tj
/T1_2 1 Tf
-0.8896 -2.29524 Td
(Q:)Tj
/T1_1 1 Tf
(Is there a way to start PHProjekt without login box?)Tj
/T1_2 1 Tf
T*
(A:)Tj
/T1_1 1 Tf
(http://localhost/phprojekt-3.3/index.php?loginstring=test&user_pw=test)Tj
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0 0 0 rg
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( )Tj
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(Q:)Tj
/T1_2 1 Tf
(What permissions do I have to set so requests appear in the knowledge ba\
se?)Tj
/T1_1 1 Tf
0 -1.2 TD
(A:)Tj
/T1_2 1 Tf
(The knowledge base is the sum of all answered requests which have the st\
atus 'open'.)Tj
T*
(This status can be set in the left upper corner in the request form \(mo\
dify requests\).)Tj
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0 0 0 rg
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( )Tj
/T1_1 1 Tf
-0.8896 -2.29524 Td
(Q:)Tj
/T1_2 1 Tf
(how ca i create a calendar event over several days?)Tj
/T1_1 1 Tf
T*
(A:)Tj
/T1_2 1 Tf
(Choose the begining day and the "From" and "Until" time. Type in the tex\
t of the event and click on )Tj
T*
(the link 'extended'. In the next form in the middle frame select "multip\
le events: Daily" and insert the last )Tj
T*
(day. Then cklick on the button 'create'.)Tj
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(up)Tj
0 0 0 rg
12.5 0 0 12.5 24.12 621.85675 Tm
( )Tj
/T1_1 1 Tf
-0.8896 -2.29524 Td
(Q:)Tj
/T1_2 1 Tf
(My system administator enabled the file versioning but where do I see th\
e version number?)Tj
/T1_1 1 Tf
T*
(A:)Tj
/T1_2 1 Tf
(You have to distinct between the 'version of a document' and the 'docume\
nt versioning'.)Tj
T*
(If you \(or another entitled person\) update a file, the detailled view \
of this file will show which version of )Tj
T*
(this \(means: how often this file was uploaded\) is active.)Tj
0 -2.2 TD
(With the file versioning you are able derive versions of a document and \
show it graphically in the tree )Tj
0 -1.2 TD
(view. For a introduction into file versioning please read here:)Tj
T*
(http://www.phprojekt.com/modules.php?)Tj
T*
(op=modload&name=News&file=article&sid=70&mode=thread&order=0)Tj
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0 0 0 rg
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( )Tj
/T1_1 1 Tf
-0.8896 -2.29524 Td
(Q:)Tj
/T1_2 1 Tf
(I want to use PHProjekt with the hungarian language\(or any other langua\
ge with a non-latin character )Tj
T*
(set\) but I only get unreadable characters on the screen - di you really\
activated iso-8859-2 instead of iso-)Tj
T*
(8859-1?)Tj
/T1_1 1 Tf
T*
(A:)Tj
/T1_2 1 Tf
(Yes, but it could be that your sysadmin forgot to switch the webserver c\
haracter set as well!)Tj
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(up)Tj
0 0 0 rg
12.5 0 0 12.5 24.12 372.47568 Tm
( )Tj
/T1_1 1 Tf
-0.8896 -2.29524 Td
(Q:)Tj
/T1_2 1 Tf
(Is it possible to create events without any given time?)Tj
/T1_1 1 Tf
T*
(A:)Tj
/T1_2 1 Tf
(Of course - just enter the text of the event and press 'return' - this e\
vent will appear above the )Tj
T*
(schedule of a day.)Tj
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(up)Tj
0 0 0 rg
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( )Tj
/T1_1 1 Tf
-0.8896 -2.29524 Td
(Q:)Tj
/T1_2 1 Tf
(Is there any way to avoid the manual typing of the start and end time?)Tj
/T1_1 1 Tf
T*
(A:)Tj
/T1_2 1 Tf
(Yes, just click on the time links in the middle frame - first click goes\
to the start time, second click to )Tj
T*
(the end time.)Tj
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(up)Tj
0 0 0 rg
12.5 0 0 12.5 24.12 225.59459 Tm
( )Tj
/T1_1 1 Tf
-0.8896 -2.29524 Td
(Q:)Tj
/T1_2 1 Tf
(The link or button for 'group view' does not exist!)Tj
/T1_1 1 Tf
T*
(A:)Tj
/T1_2 1 Tf
(Do you see the headline "Group view"? Right beside you find a little [+]\
symbol. Click it to open the )Tj
T*
(form for group view settings.)Tj
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(up)Tj
0 0 0 rg
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( )Tj
/T1_1 1 Tf
-0.8896 -2.29524 Td
(Q:)Tj
/T1_2 1 Tf
(Sometimes a received mail doesn't show up the attachment!)Tj
/T1_1 1 Tf
T*
(A:)Tj
/T1_2 1 Tf
(PHProjekt currently doesn't support AppleDouble-encoded E-Mail-Attachmen\
ts. This means: If the )Tj
T*
(sender has the sending E-Mail-Client\(mostly OE or Entourage\) configure\
d to encode attachments "For )Tj
T*
(any Computer \(AppleDouble\)" you will loose the attachment. Any other C\
onfiguration like "Windows-)Tj
T*
(Computer \(MIME/Base64\)" or "Macintosh-Computers \(BinHex\)" or "Unix-C\
omputers \(UUencode\)" works )Tj
T*
(fine. )Tj
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0 0 0 rg
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( )Tj
/T1_2 1 Tf
-0.8896 -2.29524 Td
(Q:)Tj
/T1_1 1 Tf
(I know the timecard module but where is it possible to see a booking sta\
tistic?)Tj
/T1_2 1 Tf
0 -1.2 TD
(A:)Tj
/T1_1 1 Tf
(Go to the project module and choose the link 'statistics'. You have to b\
e an user with chief status for )Tj
T*
(this.)Tj
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(up)Tj
0 0 0 rg
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( )Tj
/T1_2 1 Tf
-0.8896 -2.29524 Td
(Q:)Tj
/T1_1 1 Tf
(Is it possible to save a chat session?)Tj
/T1_2 1 Tf
T*
(A:)Tj
/T1_1 1 Tf
(Yes - If users of your group use the chatroom your group administrator w\
ill find a link to the chat file in )Tj
T*
(the admin section \(section 'chat'\). But beware - this is only possible\
during the chat session itself, right )Tj
T*
(after the last person has left the chat via the exit button the chat fil\
e will be deleted!)Tj
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(up)Tj
0 0 0 rg
/T1_2 1 Tf
12.5 0 0 12.5 13 566.66621 Tm
(Q:)Tj
/T1_1 1 Tf
(Which link should customers use to setup new requests?)Tj
/T1_2 1 Tf
T*
(A:)Tj
/T1_1 1 Tf
(The script 'helpdesk_cust.php' in the folder '/extern' is meant for this\
purpose)Tj
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(up)Tj
0 0 0 rg
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( )Tj
/T1_2 1 Tf
-0.8896 -2.29524 Td
(Q:)Tj
/T1_1 1 Tf
(As soon as someone wants to submit a request the answer is 'Sorry, you a\
re not on the list'! What )Tj
T*
(happens here?)Tj
/T1_2 1 Tf
T*
(A:)Tj
/T1_1 1 Tf
(The variable '$rts_cust_acc' in the config.inc.php defines whether all v\
isitors of the script )Tj
T*
(helpdesk_cust.php are allowed to submit \(value 0\) or just customers wh\
ich are listed in the contact )Tj
T*
(manager \(value 1\). To change these values you have to ask your system \
administrator.)Tj
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(up)Tj
0 0 0 rg
12.5 0 0 12.5 24.12 433.47568 Tm
( )Tj
/T1_2 1 Tf
-0.8896 -2.29524 Td
(Q:)Tj
/T1_1 1 Tf
(I love the system is working great need to to modify project fields to u\
se different naming scheme. )Tj
T*
(How can i do this?)Tj
/T1_2 1 Tf
T*
(A:)Tj
/T1_1 1 Tf
(take the language file of your langauge \(look into the folder >/lang\) \
and change the variables to your )Tj
T*
(wording.)Tj
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(up)Tj
0 0 0 rg
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( )Tj
/T1_2 1 Tf
-0.8896 -2.29524 Td
(Q:)Tj
/T1_1 1 Tf
(Why is there a category?)Tj
/T1_2 1 Tf
T*
(A:)Tj
/T1_1 1 Tf
(define categories in the admin module and assign categories to users or \
groups - they will be )Tj
T*
(automatically assigned to them.)Tj
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(up)Tj
0 0 0 rg
12.5 0 0 12.5 24.12 271.59459 Tm
( )Tj
/T1_2 1 Tf
-0.8896 -2.29524 Td
(Q:)Tj
/T1_1 1 Tf
(How can I mark a request as solved?)Tj
/T1_2 1 Tf
T*
(A:)Tj
/T1_1 1 Tf
(You cannot mark the request as solved - you have to solve the request di\
rectly via the 'solve' button )Tj
T*
(at the end of the form)Tj
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(up)Tj
0 0 0 rg
12.5 0 0 12.5 24.12 198.15405 Tm
( )Tj
/T1_2 1 Tf
-0.8896 -2.29524 Td
(Q:)Tj
/T1_1 1 Tf
(Is it possible to have a simple 'mailto:' link to my standard mail clien\
t instead to run the builtin client )Tj
T*
(from PHProjekt?)Tj
/T1_2 1 Tf
T*
(A:)Tj
/T1_1 1 Tf
(Disable the internal mail client and the links will display the 'mailto:\
' link)Tj
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(up)Tj
0 0 0 rg
12.5 0 0 12.5 24.12 124.71352 Tm
( )Tj
/T1_2 1 Tf
-0.8896 -2.29524 Td
(Q:)Tj
/T1_1 1 Tf
(Where can I change my password?)Tj
/T1_2 1 Tf
T*
(A:)Tj
/T1_1 1 Tf
(Module 'options', section 'change password'.)Tj
T*
(Attention: due to the setting of your administrator:)Tj
T*
(- this feature is disabled at all)Tj
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(- you only can get a new random password)Tj
0 -1.2 TD
(- you can chosse your own password)Tj
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(up)Tj
0 0 0 rg
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( )Tj
/T1_2 1 Tf
-0.8896 -2.29524 Td
(Q:)Tj
/T1_1 1 Tf
(I can add remarks to a request but no solution! How can I change this?)Tj
/T1_2 1 Tf
T*
(A:)Tj
/T1_1 1 Tf
(To solve a request it has to be assigned to you!)Tj
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(Q:)Tj
/T1_1 1 Tf
(Where can I assign requests?)Tj
/T1_2 1 Tf
T*
(A:)Tj
/T1_1 1 Tf
(In the select box on the right side in the form. If you don't see such a\
slect box there then your admin )Tj
T*
(diabled this feature for common users, only users with chief status are \
allowed to assign requests.)Tj
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( )Tj
/T1_2 1 Tf
-0.8896 -2.29524 Td
(Q:)Tj
/T1_1 1 Tf
(Is it possible to set the first hour and last hour in the day view?)Tj
/T1_2 1 Tf
T*
(A:)Tj
/T1_1 1 Tf
(Until version 3.3 only by a general setting inthe config.inc.php \(varia\
bles $tagesanfang and )Tj
T*
($tagesende\),)Tj
T*
(from version 4.0 in the module settings for each user separately.)Tj
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( )Tj
/T1_2 1 Tf
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(Q:)Tj
/T1_1 1 Tf
(I want to notifay all members of my group about my posting - is there an\
option for this?)Tj
/T1_2 1 Tf
T*
(A:)Tj
/T1_1 1 Tf
(Yes. Assuming that your system administrator has activated this option \(\
if not, ask him to set this )Tj
T*
(parameter in the config file\) a checkbox will appear below the input fo\
rm.)Tj
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( )Tj
/T1_2 1 Tf
-0.8896 -2.29524 Td
(Q:)Tj
/T1_1 1 Tf
(Is it possible to get a notification on each comment on my posting?)Tj
/T1_2 1 Tf
T*
(A:)Tj
/T1_1 1 Tf
(Yes, just mark the checkbox below the imput form.)Tj
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( )Tj
/T1_2 1 Tf
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(Q:)Tj
/T1_1 1 Tf
(How can I lock files?)Tj
/T1_2 1 Tf
T*
(A:)Tj
/T1_1 1 Tf
(Set write access to other users of your group. Then the checkbox 'lock f\
ile' will appear in the form )Tj
T*
(below the access box. Everyone who has write access to this file can loc\
k the file, but only the person )Tj
T*
(who locked the file and the author of the file can unlock the file.)Tj
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( )Tj
/T1_2 1 Tf
-0.8896 -2.29524 Td
(Q:)Tj
/T1_1 1 Tf
(I've scheduled a couple of hours for this project but the project budget\
doesnt show the time/money )Tj
T*
(spent. Do i have to close the project before i can see them?)Tj
/T1_2 1 Tf
T*
(A:)Tj
/T1_1 1 Tf
(No, you have to be a user with chief status or the project leader to see\
these values.)Tj
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( )Tj
/T1_2 1 Tf
-0.8896 -2.29524 Td
(Q:)Tj
/T1_1 1 Tf
(I assign some appointments to a project but these entries do not show up\
in the projects statistic! )Tj
T*
(Why?)Tj
/T1_2 1 Tf
T*
(A:)Tj
/T1_1 1 Tf
(You can assign work time to projects only in the timecard module.)Tj
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( )Tj
/T1_2 1 Tf
-0.8896 -2.29524 Td
(Q:)Tj
/T1_1 1 Tf
(After I changed the category of a project to 'ended' or 'stopped' it dis\
appeared!)Tj
/T1_2 1 Tf
T*
(A:)Tj
/T1_1 1 Tf
(Set the category filter to 'all' or 'ended'/'stopped' you will see them \
again.)Tj
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( )Tj
/T1_2 1 Tf
-0.8896 -2.29524 Td
(Q:)Tj
/T1_1 1 Tf
(Why do some pending requests do not show up in the 'Show Queue' list?)Tj
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(A:)Tj
/T1_2 1 Tf
(You have to set the status of this request to 'open' to allow this.)Tj
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( )Tj
/T1_1 1 Tf
-0.8896 -2.29524 Td
(Q:)Tj
/T1_2 1 Tf
(I received mail with attachments but when I try to open them I get a mes\
sag like:)Tj
0 -1.2 TD
("panic! specified file not found ..." - what ca I do?)Tj
/T1_1 1 Tf
T*
(A:)Tj
/T1_2 1 Tf
(Ask your system administrator to create a folder "/attach" with write pe\
rmission for the webserver.)Tj
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0 0 0 rg
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( )Tj
/T1_1 1 Tf
-0.8896 -2.29524 Td
(Q:)Tj
/T1_2 1 Tf
(In trying to import contacts from my CSV file I get the following error \
message: "Record import failed )Tj
T*
(because of wrong field count!")Tj
/T1_1 1 Tf
T*
(A:)Tj
/T1_2 1 Tf
(It's very likely that the list you are trying to import do not match the\
reuqired field number as explained )Tj
T*
(in the text. You have to have exactly 18 columns in your list.)Tj
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(up)Tj
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( )Tj
/T1_1 1 Tf
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(Q:)Tj
/T1_2 1 Tf
(Do you have more hints for the import?)Tj
/T1_1 1 Tf
T*
(A:)Tj
/T1_2 1 Tf
(Yes :-\) here we go:)Tj
T*
(Don't use headlines - each row will be imported as a dataset.)Tj
T*
(Use the field structure exact as shown in the import form. No more or le\
ss fields, identical order.)Tj
T*
(Use newline as dataset-delimiter - each row is a dataset.)Tj
T*
(Use ; or , as field-delimiter.)Tj
T*
(Use only one type of field-delimiter for the whole file.)Tj
T*
(The last field of a row is delimited by the dataset-delimiter without ad\
ditional field delimiter, so "," means )Tj
T*
(the last field is empty.)Tj
T*
(Text-delimiter MAY be used.)Tj
T*
(Use " or ' as text-delimiter.)Tj
T*
(Use only one type of text-delimiter for the whole file.)Tj
T*
(Text-delimiter MUST ONLY be used as text enclosing pair.)Tj
T*
(Text-delimiter MUST be used, if the text contents text-delimiter chars o\
r field-delimiter chars.)Tj
T*
(Text-delimiters as part of the text MUST be escaped with itself.)Tj
T*
(CSV-export of MS Excel and PHProjekt contacts consists with this require\
ments. Keep care, that the )Tj
T*
(last needed column in the Excel table contains at least one value to pre\
vent wrong field count.)Tj
T*
(With reference to PHProject 3.3: The Import file "Other list" has to hav\
e rows, each with the 18 fields:)Tj
T*
(title)Tj
T*
(first name)Tj
T*
(family name)Tj
T*
(company)Tj
T*
(email)Tj
T*
(email 2)Tj
T*
(phone 1)Tj
T*
(phone 2)Tj
T*
(fax)Tj
T*
(mobile phone)Tj
T*
(street)Tj
T*
(zip code)Tj
T*
(city)Tj
T*
(country)Tj
T*
(state)Tj
T*
(category)Tj
ET
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(remark)Tj
0 -1.2 TD
(web adress )Tj
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( )Tj
/T1_2 1 Tf
-0.8896 -2.29524 Td
(Q:)Tj
/T1_1 1 Tf
(Does anybody has experienced how fast is this program with 30000 contact\
s?)Tj
/T1_2 1 Tf
T*
(A:)Tj
/T1_1 1 Tf
(I know from a guy who handles about 63.000 records in the contacts table\
. BUT: since the contacts )Tj
T*
(appear in other modules in select boxes, you should activate $contacts_n\
olink = 1; in the config which )Tj
T*
(prevents the mentioned behaviour.)Tj
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